Note: We are VAT payers and all prices include VAT.

The business and delivery conditions set out the rights and obligations of the seller and the buyer. By ordering the goods, the buyer accepts the business and delivery conditions stated by the seller. Business and delivery conditions are binding for both parties, unless they agree otherwise.

Subject of the order.

The subject of the order can only be the goods listed on the Facebook platform: Golguz winery: official e-shop or the website www.golguz.com. The buyer orders the goods through the shopping cart, according to the individual instructions by entering the billing address, delivery address (if it does not match the billing address), delivery method, payment method and sends such order to the seller. After sending the order, the buyer is immediately sent an e-mail confirming receipt of the order.

The buyer is obliged to truthfully fill in the mandatory data in the order, which serves for the correct delivery of the ordered goods and the issuance of a tax document. In case of individual persons, it is the name, surname, permanent residence address, delivery address of the goods (if it does not match the permanent residence address), email address and telephone number where the buyer can be contacted to confirm the order.

Minimum quantity

The minimum purchase order quantity for the product is 1 piece.

Order cancellation

The order can be cancelled free of charge until the end of the day when the order was sent.. Cancellation of the order after dispatch of ordered goods (the next day from the order and following days) is 10 euro.

Obligations of the seller

The seller undertakes:

Deliver the given type and quantity of goods on the basis of the buyer’s order at the price valid at the time of placing the order and under the agreed payment terms, send the ordered goods adequately packed within the specified period (for the relevant goods) together with invoice, which also serves as a delivery note.

The seller is not responsible for:

– delayed delivery of goods caused by a courier company and for damage to a shipment caused by a courier company.

The seller reserves the right, in the event of a failure of any of the goods, to contact the buyer within 24 hours of ordering and agree with him an alternative delivery date or change the order.

Obligations of the buyer

The buyer undertakes to:

– state only true data in the order and in the registration, so it is possible to deliver the ordered goods correctly and on time.

Pay the purchase price for the goods in full, within the specified due date and in accordance with the business conditions valid on the day of sending the order and its subsequent confirmation by the seller. Accept the ordered goods, properly check the integrity and in case of defects write a complaint about the complaint with the carrier’s representative. Only on the basis of this registration is it possible to file a complaint. The ordered goods become the property of the buyer after full payment of the price of the goods in accordance with the issued invoice. In the event of non-acceptance of the ordered goods, the seller will claim from the buyer compensation for the damage incurred, including lost profits. The buyer declares that on the day of sending the order he has reached the age of min. 18 years.

Personal information

By sending the order, the customer agrees to the collection and use of information about himself and the purchases made. The seller undertakes not to provide any personal data of the buyer or any other information about the buyer to a third party. An exception is the personal data of the consumer necessary for the delivery of goods, provided to the carrier.

Payment method

• Transfer order: in the case of a transfer order, the goods will be dispatched from the warehouse upon receipt of payment to the seller’s account. To make sure that we have the required quantity in stock before paying for the order, contact us by e-mail at: eshop@golguz.com

• Cash on delivery

Withdrawal of contract

Pursuant to § 12 of the Consumer Protection Act for mail order sales (Act No. 108/2000 Coll.), If the buyer is a natural person and the purchased goods do not serve the business purposes, you as a customer have the right to withdraw from the contract without giving a reason within 7 working days from the receipt of the goods. If you decide to withdraw within this period, it is important to return the undamaged goods to the seller within this period, subject to the following conditions:

• Withdrawal from the contract must be made in writing and must contain all the data used to identify the goods, the seller and the buyer and must be delivered within the above stated period together with the goods to the seller’s headquarters at the expense of the buyer. In the written withdrawal, state the number of your account to which the purchase price for the goods is to be sent.

• If you have already received and received the goods, send them back to the following address: MP EVENT s.r.o., Farská 1, Trenčín 91101.

We recommend that you send the goods by registered mail and insured, as we are not liable for any loss or damage on the way to us.

If you meet all the above conditions for the return of goods, the money for the goods will be sent to you by bank transfer within 15 days after meeting all the conditions (goods must be packed in original packing, not used, complete, not damaged, accompanied with written withdrawal).